REZLYNX PMS Customer Support
REZLYNX PMS customers, you can find your support centres here:
Now introducing REZLYNX PMS Evo
Your REZLYNX PMS products just got smarter. REZLYNX Evo connects your systems, data and guests in one place to think together and turn hours of work into seconds.
It’s not magic. It’s Evo.
Get instant answers to real questions with REZLYNX PMS Evo
Here are some real questions you can ask REZLYNX PMS Evo:
- What's my occupancy trend this week?
- Compare revenue performance across my hotels?
- Can you show me revenue by market segment?
- Breakdown payments by method?
- What's our seasonal pattern?
Work smarter not harder with accurate answers in real-time.
Serving the best hotel management software to over 3500 hoteliers
1,200,000
direct bookings
facilitated through Direct Booking Manager
120,000
self-service check-ins
through GuestStay kiosks
72,000
digital autonomous check-outs completed
Join our loyal REZLYNX PMS customers who are now part of the REZLYNX Hospitality family
Still offering a comprehensive suite of management solutions for all your hotel needs, now with REZLYNX PMS Evo
Our suite of smart hotel software products will help you navigate the hospitality sector with comfort and ease. The power of REZLYNX PMS Evo connects all these solutions to turn your separate systems into one intelligent platform, from robust revenue management systems to versatile hotel booking engines.
Streamline hotel operations, boost direct bookings and increase revenue with hotel solutions at REZLYNX Hospitality
Unlock your hotel’s full potential with our same great digital and AI-powered tools:
- Automate mundane operational tasks, produce clear data insights and reduce staff workloads with cloud-native property management platforms.
- Bring booking, communication and self-service tools into one place with our guest engagement solutions.
- Win more direct bookings, increase revenue and boost guest loyalty using our dynamic hotel booking software.
- Connect with over 2000 global partners and optimise your distribution mix.
- Digitise checking-in/ out processes to avoid long queues and streamline hotel operations.
Explore how REZLYNX PMS Evo will transform the way your teams work
See all your systems in one view
Take control of your REZLYNX PMS Evo experience with one unified platform that connects all your REZLYNX PMS products. No more switching between systems as everything thinks together to show you the bigger picture.
Ask questions and get instant answers
Our intelligent REZLYNX PMS Evo Copilot instantly helps find what you need, whether that is guest preferences, staff scheduling or room insights. Automate mundane tasks that take up time and focus on what matters. Try asking:
- What's my occupancy trend this week?
- Can you compare revenue across my hotels?
Hours of work done in seconds.
Real-time insights from all your systems
Access your hotel intelligence from desktop or mobile anywhere at any time. See business patterns across PMS, distribution and operations to always stay in control at the touch of a button.
Offering the same great service to maximise your revenue goals
Take your hotel into the future of hospitality with REZLYNX PMS Evo
Transform your hotel operations with our smart software solutions
FAQs
Why have you moved to REZLYNX Hospitality?
We are constantly looking to develop and improve our services to give customers the best hotel solutions. REZLYNX Hospitality is where we can start to make this happen with more opportunities to expand our reach and give you the best experience.
What is REZLYNX PMS Evo and how can it help my hotel?
Evo is a unified digital workspace that connects your REZLYNX PMS systems. It helps hoteliers with:
- Answering any business question instantly. No more hunting through reports.
- Connecting data from PMS, distribution, and operations in one conversation.
- Turning hours of analysis into seconds with instant insights.
- Working on desktop and mobile so you can manage from anywhere.
Is REZLYNX PMS Evo secure for guest and staff data?
Absolutely. Evo uses a 3-tier security model to ensure data privacy. All data is stored in a secure, private environment and is never shared with external AI systems.
Will the new website be easier to navigate?
Yes, the new platform will provide a more intuitive, modern user experience with improved search functionality and better content organisation.
Will there be new features available in the REZLYNX PMS platform?
Absolutely. We are continuously investing in the REZLYNX PMS platform and integration into the REZLYNX Hospitality family. After the migration, you'll have even more access to enhanced integrations, improved reporting tools and new capabilities as part of REZLYNX Group ecosystem so you will receive the best service and support to streamline your hotel operations.
Who should I contact if I have additional questions?
Continue using your existing customer support channels. Your account manager is also available to address any specific concerns about the migration.
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